Support
Customer Support
If you have any questions or issues while using the service, please don't hesitate to contact us.
Email Contact
[email protected]Send us your inquiry and we'll get back to you within 1–2 business days.
Frequently Asked Questions
Where are my uploaded photos stored?
Uploaded photos are processed solely for AI analysis. They are deleted from server memory immediately after analysis and are never permanently stored.
Photo analysis isn't working.
File uploads may be restricted in in-app browsers (KakaoTalk, Instagram, etc.). Please access the site directly using Safari or Chrome.
The analysis result doesn't seem accurate.
AI analysis is based on EXIF data and visual inference. For photos without EXIF data, values are estimated by AI and may differ from actual settings.
Will I be charged extra if I click a gear recommendation link?
No extra cost to you. If you purchase through an affiliate link, BeginCAMERA may receive a small commission, but this does not affect the sale price.
Is the service free?
All features of BeginCAMERA are currently free to use.
Is multilingual supported?
Korean, English, and Japanese are supported. Use the language selector in the header to switch.
Couldn't find the answer you were looking for?
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